Voice servers
These servers under the table aren’t all that flashy, but they are arguably the most important thing IBM has going at the U.S. Open. What do these servers do? They house the player voice system. Here's how it works. Players dial into a hotline, enter a pin number to find out who they play next, where they play and when. Biggest benefit: IBM's voice system provides an audit trail to ensure the player got the information. Simply put, no tennis pro can say the dog ate their racket.
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