Ray Ozzie, chief software architect at Microsoft, said "the system" can no longer be blamed for the pace of innovation and that he "will fix it all." Ozzie was also one of RSA Security's first customers when he included encryption in his Lotus Notes e-mail client product. In
those days he ran into the NSA, which wanted to keep tight controls on encryption. Brian Snow (left) is a retired technical director for the
National Security Agency.
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